Complaints Procedure

Wise Wills has a clear and accessible complaints process.

  1. Tell us what has gone wrong and what outcome you are seeking.
  2. We will acknowledge the complaint and investigate the issues raised.
  3. We will provide a written response within a reasonable timescale, or explain any delay.
  4. The final procedure will also explain any other routes of redress that may be available.

Make a complaint

Please use the form below to tell us what has gone wrong. Providing as much relevant information as you can will help us investigate your complaint.

We will use the details you provide to investigate and respond to your complaint.